IT IS COMPANY POLICY TO EXCHANGE ITEMS PURCHASED FROM US AND RETURNED WITHIN 14 DAYS OF PURCHASE, PROVIDED THAT THE GOODS ARE RETURNED UNDAMAGED, ALONG WITH
PROOF OF PURCHASE.
AS AN ALTERNATIVE, A CREDIT NOTE CAN BE GIVEN, TO BE EXCHANGED FOR GOODS AT A LATER DATE.
THIS IS IN ADDITION TO ANY STATUTORY RIGHTS.
For the purpose of the applicable data protection legislation, the data controller is LAING the Jeweller, 29 Frederick St, Edinburgh EH2 2ND.
We are committed to protecting and respecting your privacy. We want you to know how we use and protect the personal information you give us. This policy (“Privacy Policy”) sets out how we use and protect any personal information that you give us.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 1 June 2011.
In general, you can use this Website without giving us any information. However, additional services may be available if we have certain information about you.
We may collect the following information:
We use this information to provide you with a better service, and in particular for the following reasons:
As above, we would like to provide you with information about new products, promotions, special offers and other information which we think you may find interesting. Where you have consented to us doing so, we may send you such information by post or email unless you have registered with the appropriate Mail Preference Service. If you purchase a product from us we may retain your address for future mailings. If you do not want your information used for direct marketing purposes at any time, please contact our customer services department by email at marketing@parkhousejeweller.co.uk or by telephone on 0131 225 4513.
We would also like to provide you with the information above by email. If you are a customer or you have previously asked us for information on our products:
If you decide at any time that you no longer wish to receive marketing emails from us, please click on the unsubscribe link in the email.
We will not transfer or disclose your personal information to third parties other than to:
unless we have your permission or are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property or safety of LAING the Jeweller, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction within the framework of the relevant data protection law.
You may request details of personal information which we hold about you under the applicable data protection legislation. If you would like a copy of the information held on you please write to our marketing department at LAING the Jeweller, 29 Frederick St, Edinburgh EH2 2nd or email marketing@parkhousejeweller.co.uk.
If you think any information we have about you is incorrect or incomplete, or you wish to have your details removed from our contact database please write to our marketing department at LAING the Jeweller, 29 Frederick St, Edinburgh EH2 2ND or email our marketing department at LAING the Jeweller, 29 Frederick St, Edinburgh EH2 2ND or email marketing@parkhousejeweller.co.uk
In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. We may link to other websites which are not within our control. When we do this, we will try and make it as clear as possible that you are leaving our Website. We are not responsible for these websites in any way. Once you have left our Website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.
We use cookies for certain areas of our Website, including but not limited to session cookies, persistent cookies and web beacons. Cookies are files that store information on your hard drive or browser that means that our Website can recognise that you have visited our Website before. They make it easier for you to maintain your preferences on the Website, and by seeing how you use the Website, we can tailor the Website around your preferences and measure usability of the Website. We use cookies to:
You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, this can be done by selecting “Tools/Internet Options” and reviewing your privacy settings or selecting “delete cookies”. However please note that this may prevent you from taking full advantage of the Website. You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting www.allaboutcookies.org. No information obtained from cookies from which individual customers can be identified will be used by us for marketing purposes.